Nawaitu concept will work our hardest to make sure all of our product is process and shipped in a good condition. But, if you are not satisfied with the product you've purchased, you may return it within seven (7) working days upon received.
You can return the item, if the item received to you is wrong, damage or defective item.
Note : Other reason, will not a valid ground for a return and exchange can be made one time only.
All the return will be subject to the following term and conditions :
1) The product(s) must be unworn, unwashed, unaltered,. Be sure to include original invoice for transaction proof.
2) This policy is only applicable to full priced item(s) on our website.
3) We reserve the right to refuse any refund request, if we are determine that a customer is abusing our return and exchange policy the product will be send back to you.
4) All shipping cost are borne by customer and we are not liable until item reaches our office.
5) All refund and reimbursement will be made in the form of store credit into your account. For online purchases, return and refund will be made in terms of store credit.
We reserve the rights to change these policy at any time without prior notice. Please call us at 0 16-944 1593 if you have any inquiry about returns or exchanges.